Privacy Policy

Last Updated: February 26, 2026

At Microhub Technologies Pvt Ltd, we value the trust you place in us when handing over your hardware and data. This Privacy Policy explains how we collect, use, and protect your information across our repair services and hardware retail operations.

1. Information Collection

To provide professional technical services, we collect:

• Customer Identity: Name, business entity (if applicable), phone number, email, and billing/shipping addresses.

• Hardware Metadata: Device type, brand, serial numbers, BIOS passwords (if provided for repair), and hardware configuration details.

• Transaction Data: Purchase history, service logs, and payment confirmation details.

2. Purpose of Data Processing

Microhub Technologies Pvt Ltd uses your information to:

• Generate accurate service quotes and diagnostic reports.

• Manage the end-to-end repair lifecycle and warranty tracking.

• Facilitate secure payments and tax-compliant invoicing.

• Provide technical support and follow-up maintenance reminders.

3. Technician Access & Data Integrity

We understand that your devices contain private data.

• Minimal Access: Our technicians are trained to access only the directories and hardware components necessary for the requested repair or stress testing.

• Data Responsibility: While we take every precaution, customers are responsible for backing up critical data before submitting hardware for service. Microhub Technologies Pvt Ltd is not liable for data loss occurring during the standard repair process.

4. Third-Party Disclosures

We do not trade, sell, or rent your personal information. Data is shared only with trusted partners strictly for operational needs:

• Logistics: Courier services for hardware delivery.

• Vendors: Original Equipment Manufacturers (OEMs) for warranty claims or specialized part sourcing.

• Legal Compliance: When required by governing laws or to prevent fraudulent transactions.

5. Security Standards

We implement industry-standard physical and electronic security measures to protect your information from unauthorized access, alteration, or disclosure. Hardware left in our care is stored in a secure, monitored environment.

6. Contact & Identity

For any inquiries regarding your data or to request a record of your service history, please reach out to us:

Microhub Technologies Pvt Ltd Email: sales@microhub.co.in

Phone: +91-7368-007363

Office Address: Unit No-484, Tower-C, Bhutani Alphathum, Sector-90, Noida UP-201305

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